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  • Design a Best Practice
  • Create a powerful list
  • Go fast, be precise

Klpz is so easy to use we recommend taking a sample Klpz Class before you go any further.  The class is free, 8 minutes and enlightening.  In just a few minutes you can experience firsthand how Klpz can double the performance of most sales folks.
For MyKlpz Users

The MyKlpz Quick Start program will get you up and running in as little as 90 minutes.



Quick Start to Learn Klpz
  -  The MyKlpz Quick Start Guide moves you step by step through a series of web-based Klpz Classes.  You will move smoothly through classes to personalize your Klpz account, import your first list of names, pick your Best Practices and then, learn to prospect efficiently with the Klpz software.

The classes are modular, so you can take them your own pace.  If you are in a hurry, you can take all of the classes immediately.

When you complete your training, you are part of the MyKlpz Community and can attend our free, live, webinar education series.  Held every week for about one hour, we cover an efficiency topic, have a general Q&A session and frequently have a guest sales trainer to share tips on prospecting.

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The MyKlpz Quick Start Guide will be sent to you in a Welcome email immediately upon completing registration in the Shopping Cart. 
You can get started right now.
 
Click here to take a sample Klpz Class. (Takes 8 minutes.)

The Klpz learning curve is short. For most users, the eLearning suite is all you need to become efficient; the basics are covered in easy to follow, self-directed web-based courses. For Klpz Corporate customers, there are additional options of classroom training and instructor led web classes.

Metrics to win by

Peter Drucker famously said 'What's measured, improves.'

In 'dialing for dollars' this means that if I know my 'numbers' I can play smarter and win more often. Plus, if I know, accurately, how many dials it takes to generate an appointment, it makes the task easier to do.

The core measurements of any process are efficiency and effectiveness. For the process of telephone prospecting, those are defined as follows:

  • Efficiency is the ability to generate conversations with decision makers. It is measured by the ratio of conversations generated to dials made.
  • Effectiveness is the ability to convert those conversations into appointments. It is measured by the ratio of appointments set to conversations generated


Dials #
Convs. #
Appts. #
Convs. to
Dials
Appts. to
Convs.
31
4
2
12%
50%
Both of these metrics are captured in a single, simple, credible Call Block report. Here is a snapshot from a report that displays the two ratios.

Klpz provides multipe reports to measure (and analyze) many aspects needed to continuously improve your business process. The reports are real-time and do not require any data input from the sales person.

Contact Science provides calculators (all free, plus instructions on using them) for managers to model the impact on changes they could make to the various components of their Best Practice. Klpz provides metrics to validate those calculations.

For Klpz Corporate customers there are training classes for Managers on how to manage with metrics. Managers will learn to use Klpz reports to analyze performance and determine the right 'next steps' to improve performance. These are web based and instructor led by trainers who are knowledgeable about the metrics side of telephone prospecting.  Click here to learn more about the Manager Training class.

Video email available for Klpz Corporate users

For Klpz Corporate customers, an optional video email is available. For many products, video is a great way to deliver your message. A video can create curiosity and motivate a suspect to speak with the sales person. The Klpz video email option can be part of any step in a Best Practice.

When the suspect clicks on a link in the email, a web page containing a video and a reply panel is streamed to the suspect.

To see an example of how a Klpz video email can be used to tell a story, click the thumbnail.
 
Being quick and easy to use provides value to the caller.  Capturing metrics for automatic reporting provides value to the process.

Neither the Independent Professional nor the Sales Manager have ever been able to capture prospecting metrics accurately.  And, they are vital.  The greatest leverage to the top line is the first half of the sales cycle - telephone prospecting to fill the pipeline.  

Without accurate metrics, we cannot improve results.  Without accurate metrics, there is no accountablity.  Without the ability to hold someone (including ourselves) accountable for results, we are delegating the success of our new customer acquisiton plan to destiny.  If telephone prosepcting controls your destiny, use Klpz to control your telephone prospecting.