ContactScience® has developed readily available training resources to give your business the roles it needs to implement industry leading practices and close more deals. The software is so easy to learn and administer that training for sales representatives and administrators is FREE. With the perfect combination of videos and live instructor-led classes, sales reps can complete the short learning curve at their own pace. After 100 dials or so, most representatives are power users.
Free Software Training For Everyone
Onboarding
Our number one priority is getting your team up and running on ContactScience® quickly and seamlessly with the correct level of training and support for success. In many cases, this takes just a matter of days. To ensure the onboarding process is quick and painless we:
- Configure company account and personal logins
- Install the appointment setting roadmap you design
- Schedule your training for both software and dialer
- Review and install the list of targets to be called
- Enable optional services: marketing or integration pairs
- Review and define any outgoing support, training, and consulting needs
- And more
Support
Gone are the days of robot customer service. With ContactScience®, live customer service is just a phone call or email away. As a result, you will rest assured our experts are quick to respond, quick to answer questions, and quick to provide your business with any help you need via phone call or screen share!
Classes
ContactScience® offers free, instructor-led training classes for users and administrators. Whether you simply want to pop into a class to ask a question or observe a full session, we offer a wide variety of classes to meet your unique needs, including:
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Functionality Classes: These scenario-based classes are approximately one hour long. From making a phone call to logging contact information, our experts will walk you through the platform on a scenario basis.
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Backfill Classes: For roughly 15 minutes, our professional team will show you how you’re going to properly prepare your worksheet.
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Admin Classes: Every week, our team walks admins through every functionality they can utilize.
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Power User Classes: For users who have completed over 100 dials, this bi-weely class takes a deeper dive into how data flows through the system, how to use filters, voicemail drop, and more!
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Marketing Class:
Videos
Our users have access to videos of our insightful classes, short snippets, and tutorials to ensure they are receiving the most out of ContactScience®. With just a few clicks you can receive the answers to your questions, a refresher on a specific feature, and more, all at your fingertips!
Consulting
ContactScience® has years of expertise in a variety of appointment setting environments. As a result, our experts are a great resource to brainstorm an idea or to design a complete set of appointment setting roadmaps. Did we mention consulting to build your first roadmap is FREE?
