Voicemail Drop allows the Sales Rep to use a recording of their voice when leaving a voicemail. The feature uses a recording of the voicemail script (made by the caller) as part of the message left in a target’s voicemail box. The Voicemail Drop could also be the entire message.
There are several benefits
of Voicemail Drop:
1. The caller receives a time benefit. They can make more calls in their time allotted for calling or they can make the same amount of calls in less time.
2. The caller leaves a perfect message every time, no ad-lib or blathering. (With the ContactScience® process dialer, the right message is also delivered at the right step, every time.)
3. The quality of the message is consistent. Callers often ‘flag’ late in the day and the messaging suffers.
4. The company can test various messages without worry that they are mis-delivered.
Most Best Practices for a phone pursuit include multiple calls, typically each week for three to 6 weeks. Generally, the very first call is delivered by the caller so that they can use the target’s name at the beginning, the middle and the end. Targets like to hear their name.
For the remainder of the calls in the sequence, Voicemail Drop can be used effectively. (Note, the Personalized option can be used in the first call with the target’s named used once; at the beginning.)
You can personalize the message by speaking the target’s name and, then clicking to deliver the Voicemail Drop. For example, Good morning, Bill is spoken. This is Bob Howard with ContactScience®, the reason I called . . . is recorded.
The ContactScience® Voicemail Drop features a tool to practice the timing for when to click the Voicemail Drop link to begin the message.
During the calls after the first call, the Not Personalized message can be used to great effect. The message is something like this Hello, this is Bob Howard at ContactScience®. I was calling again today...
With Voicemail Drop, the ability to leave a message with one mouse click, even without a personalized greeting adds lots of value.